How Can We Help?
A large purchase should feel clear before it feels exciting. Reach out with questions about products, shipping, order status, or what to expect after purchase.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, followed by a transit time of 5 to 8 business days. Free shipping, unless otherwise noted, on all orders within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to monitor your delivery status in real time.
What is your return policy?
We offer 30-Day Returns on eligible items. If your projector, seating, or simulator does not meet your expectations, please refer to our Return Policy page for full details on how to start the process.
Can I exchange an item for a different model?
Exchanges are handled on a case-by-case basis. Contact our team with your order number and the item you would like instead, and we will walk you through the next steps.
How do I choose the right projector for my room?
Room size, ambient light, and throw distance all play a role. Send us your room dimensions and we can recommend a projector that delivers the best picture quality for your space.
Do your home theater seats require assembly?
Most of our theater seating arrives with straightforward assembly instructions. Depending on the model, setup typically takes 30 to 60 minutes with basic household tools.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Fast Response
Our team aims to answer every inquiry within one business day so you are note left waiting.
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Your information is protected throughout checkout and order processing.
Clear Guidance
We help with product details, shipping expectations, order updates, and next steps before and after purchase.
30-Day Returns
Eligible items may be returned within 30 days. See our policy for full details.
